for a while now my dell xps laptop has not been able to burn dvds or burn music cds!
i use windows dvd maker to burn dvd's
and windows media player to burn audio cd's
when i proceed to drag and then drop a file into the dvd maker the program freezes and i get the message "windows dvd maker has stopped working".
the same message pops up when i use media player too.
i had a dell technician come around today and he fitted a new dvd drive and the problem is still there. so im assuming there is some sort of software problem??
thing is i dont want to reinstall the whole system because i dont want to loose the files on my laptop.
any advice would be great!