Just rung up my local parts department only to be told they have closed it and local one is about 20 miles away. I have had great dealings with my local one to the point of finding unusual parts and helping out loads.

I rang this one 20 miles away in the next major town and started speaking to them, managed to sort out the parts I was after with a little bit of work, don't normally ask for simple things, but got there in the end. Not only did they give me a discount because of the company I work for, they are going to drop it off to me at my work place, now that is what I call a service