Hi,
Just rejoined and i was under the impression I'd be paying £10 but I just got charged £25... Can someone please have a look for me?
Thanks,
Ian
Hi,
Just rejoined and i was under the impression I'd be paying £10 but I just got charged £25... Can someone please have a look for me?
Thanks,
Ian
Hi Ian
You missed the large block of blue text on the renewal page:
If you are an ex-member that has just expired (because you didn't renew before your membership expired) then please contact memberships@rtoc.org, or use the contact page to supply us with proof of past membership (Name, address, aprox join date) and we will arrange it so that you only pay the renewal fee.
Alternatively a post in the membership request forum would have done it. The site has no way of allowing expired members to rejoin at £10. The membership sec would have added a few days to your last years membership which ment you would have had the option to renew.
There should also have been a banner across the forum pages saying that it was important to renew before a specific date. I think it starts to show 30 days before the date is up so you might not have been online in that time ?
I think someone will need to refund you the £15 now.
had the same issue last year, was promised a refund..........don think I ever got it!
I wish the DVLA would adopt this scheme
10 if you renew within the time allocated ( 30 days notice given when you log on ) 25 if you aren't paying attention
Seems fair to me but DVLA say no ...sorry ..it's your error ,not ours
Can someone get in touch with me as regards the 15 pounds reimbursement?
Thanks
Sorry, if you've already paid it's £25.
I must say it would make my life easier if we just have 1 price for all, be it £10 or £15 for the year. The amount of people who either completely fail to see the big renewal link is surprising. I also have people email in asking to renew for £10 when they haven't been near the site in years
So whats going to happen as regards me getting the £15 back?
Kine'll its £15.00 ffs Brizza, hardly the end of the world
U shoulda just sent me a text when U wanted to renew and I woulda sorted it out for you save all the hassel!
Giz some money Ashy, theres a recession on dontcha know?
chop chop