renewal email?

[Adey aka Ewok]

had a membership renewal email this morning tho im sure i renewed about a month ago when i was prompted by an onscreen message?

[Miller]

Hi mate

I just checked and you renewed on the 12 jan.

I will speek to scoff about the email.

chris

[Scoff]

Does it not say at the foot of the email to ignore the email if you have already renewed ?

Here's why it happens though:

The site has 2 membership subscription types. 1/ the first years membership which everyone has initially (£25, or free for existing members) and 2/ a renewal membership for £10. Since they are different subscriptions you get an email saying that the first is about to run out even if you have renewed (bought the second subscription). There is no way around this, it was the only way I could configure the site to work with the different costs.

If the email doesn't have that explanation in it then it means I've edited the wrong email template, in which case could you copy/paste the email adey so I can take a look, cheers.

[Adey aka Ewok]

nope, says it all in the mail, i just didnt read it as im a lazy cnut

[Andrew Cooke]

nope, says it all in the mail, i just didnt read it as im a lazy cnut

it's designed to get a bit of extra cash out of the thickos, seems like you just slipped under the bar...