ebay help

[r5 rich]

I have won some gauges on ebay and I won 3 from the same person after bidding on them. They then emailed me to tell me that 2 out of 3 of the gauges have been sold elsewhere so have I got a case to get the item that I am after rather than just keep my money?

[Junglist]

I have won some gauges on ebay and I won 3 from the same person after bidding on them. They then emailed me to tell me that 2 out of 3 of the gauges have been sold elsewhere so have I got a case to get the item that I am after rather than just keep my money?

yes you have ,
they are obliged to sell it to you, just as you are to pay for it ,, contact ebay they will have to sell it you or get a strike

[TrixNFlix]

Nope, you wont get them dude. He could just tell ebay the item is damaged and so cannot be sold. Least you havn't paid him yet

[TrixNFlix]

sorry dude have you paid him?

[mike r5 gtt]

u can try!contact ebay and tell them then they can strike him or u might get ur bits!!

[r5 rich]

I have not paid for the item as the member was local and I was going to collect these in person and pay cash rather than pay 12 quid postage for 3 dials.

[Junglist]

this may help its a email i got when i was having a problem with someone::)

Hello Daniel,

Thank you for contacting us regarding your transaction with the seller
"*********" for the car part (item ****************). I'm sorry to hear
that the seller is refusing to go ahead with the sale of the item you
purchased and I sincerely appreciate your initiative and vigilance in
bringing this to our attention.

I also understand you're concerned as you haven't received the item
you've paid for. I assure you that I've forwarded your details to the
appropriate department and they should be sending you a separate email
to address this concern.

Moving on, since the seller won't sell you the item even though you used
Buy It Now, they're in breach of our Seller Non-Performance policy. Just
as you're obliged to pay for an item you win, the seller is obliged to
sell it to you. To see our policy on this, open a new window in your
browser and copy this link into it:

http://pages.ebay.co.uk/help/policies/seller-non-performance.html (http://pages.ebay.co.uk/help/policies/seller-non-performance.html)

To report the seller you can reply directly to this email, pasting the
contents and header of the email the seller has sent you into your
reply. Every email has a hidden header which gives information about the
email sender and recipient and the journey the email has taken to reach
its destination. We'll use this information to verify the source and
contents of the email.

It's important that you:

- do send the contents and header even if the email is in My Messages.
To protect your privacy, we can't see the emails in the My Messages
section of your My eBay.

- don't send us the email as an attachment. To protect ourselves against
computer viruses, we never open attachments.

To learn how to find the header whatever email system you're using, copy
this link into a new browser window:

http://www.haltabuse.org/help/headers/index.shtml (http://www.haltabuse.org/help/headers/index.shtml)

Since the seller has made it clear that they won't continue with the
sale, you can leave Feedback that shows other members you had a bad
experience with this seller. Be clear and professional in your
description of what you feel went wrong.

Thank you for your cooperation. We look forward to your response so that
we can resolve this matter as soon as possible.

Kind regards,

Jessica Lorrie
eBay Trust & Safety